867bd Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") describes how 867bd ("the Platform", "we", "us", "our") collects, processes, stores, and discloses the personal data of individuals ("you", "your", "Player") who register for or use the services available at 867bd.io. These services include online cricket betting, live casino games, slot games, payment processing, account management, and customer support.

867bd is firmly committed to protecting the privacy of its players and to handling all personal information with care, transparency, and in accordance with applicable data protection principles. This Policy should be read in conjunction with the 867bd Terms & Conditions, which are available at /terms-conditions.

This Policy applies to all data collected through the 867bd website, any mobile-optimised version of the site, and all communications between you and the 867bd support team. It does not apply to third-party websites or services that may be linked from the platform, over which 867bd has no control.

For the purposes of this Privacy Policy, 867bd acts as the data controller in respect of the personal data it processes about registered players and website visitors. As data controller, 867bd determines the purposes and means by which personal data is processed.

867bd collects personal data in the following categories. The specific data points collected may vary depending on the features you use and the stage of your relationship with the platform.

3.1 Identity and Contact Data

• Full legal name as it appears on your national identity card (NID) or passport
• Date of birth (used solely to verify that you are 21 years of age or older)
• Current residential address in Bangladesh (division, district, and full street address)
• Mobile phone number (used for account verification and security alerts)
• Email address (used for account correspondence and, where consented, promotional communications)

3.2 Identity Verification (KYC) Documents

• A copy of your government-issued photo ID (National ID Card, passport, or driver's licence)
• Proof of residential address dated within the preceding three months (utility bill, bank statement, or equivalent)
• Proof of ownership of the payment method used for deposits (e.g., a screenshot confirming the bKash, Nagad, Rocket, or Upay wallet number)

3.3 Financial and Transaction Data

• Mobile financial service (MFS) wallet numbers associated with your account (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history, including amounts in Bangladeshi Taka (৳), timestamps, and transaction reference numbers
• Bonus crediting and wagering activity records

3.4 Betting and Gaming Activity Data

• Full history of bets placed on cricket markets (BPL, IPL, international fixtures) and other sports
• Casino game session history, including games played, stakes, and outcomes
• Win/loss records and responsible gaming self-assessment data where provided

3.5 Technical and Usage Data

• IP address and approximate geolocation at the time of login and betting activity
• Device type, operating system, and browser or app version
• Session timestamps, pages visited, and features used within the platform
• Cookie identifiers and similar tracking technologies (see Section 8)

3.6 Communications Data

• The content of support communications you send to 867bd via email
• Records of any formal disputes or complaints submitted to the platform

867bd collects personal data through the following channels:

• Direct collection: Data you provide when completing the registration form, submitting KYC documents, contacting customer support, or filling in responsible gaming forms.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and analytics tools when you browse or interact with the 867bd platform.
• Transaction data: Information received from MFS partners (bKash, Nagad, Rocket, Upay) confirming the completion of deposit and withdrawal transactions. This data is limited to transaction reference numbers, amounts, and masked wallet identifiers.
• KYC verification partners: In some cases, 867bd may use a third-party identity verification service to cross-check the documents you submit. These partners return a verification result (pass/fail) and do not retain copies of your documents beyond their stated verification period.
• Responsible gaming interactions: If you use the self-exclusion tool, set deposit limits, or request a time-out, that action is recorded and associated with your account.

867bd processes your personal data for the following clearly defined purposes. We do not use your data for any purpose beyond those listed here without first obtaining your explicit consent or as required by law.

867bd processes personal data on the following legal bases:

• Contractual necessity: Processing your identity, contact, financial, and gaming activity data is necessary to perform the contract we have with you — specifically, to provide access to cricket betting markets, casino games, and payment services on the 867bd platform.
• Legal obligation: Age verification (KYC), anti-money-laundering checks, and retention of transaction records are required by applicable law and industry standards. 867bd processes this data to fulfil its legal obligations.
• Legitimate interests: Fraud detection, security monitoring, platform analytics, and certain customer support operations are conducted on the basis of 867bd's legitimate interests in protecting the integrity of the platform and its players.
• Consent: Where 867bd sends you marketing or promotional communications by email or SMS, it does so on the basis of your explicit consent, which you may withdraw at any time by contacting [email protected].

867bd does not sell, rent, or trade your personal data to any third party. Data is shared only in the circumstances described below, and only to the minimum extent necessary.

7.1 Payment Processing Partners

When you make a deposit or withdrawal, 867bd communicates with your chosen MFS provider (bKash, Nagad, Rocket, or Upay) to initiate and confirm the transaction. This involves sharing your wallet number and transaction amount. These providers operate their own privacy policies, which govern how they handle your payment data.

7.2 Identity Verification (KYC) Partners

867bd may use a trusted third-party KYC service to verify the authenticity of the documents you submit. These partners are contractually bound to process your data solely for verification purposes and to delete document copies promptly following verification completion.

7.3 Technology and Infrastructure Providers

867bd uses third-party cloud hosting and analytics providers to operate the platform. These providers process technical and usage data on our behalf under strict data processing agreements. They do not have independent access to your personal or financial data.

7.4 Game Providers

Live casino and slot game content is delivered by licensed game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Habanero, and Spribe. Game session data (stakes, outcomes, session duration) may be processed by these studios solely for game delivery and integrity monitoring purposes.

7.5 Legal and Regulatory Disclosure

867bd may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities when required to do so by law, court order, or when 867bd reasonably believes disclosure is necessary to protect the rights, property, or safety of the platform or its players.

867bd uses cookies and similar tracking technologies to operate, secure, and improve the platform. A cookie is a small text file placed on your device when you visit a website. The table below summarises the categories of cookies used by 867bd.

Strictly necessary cookies are set automatically and cannot be disabled without affecting core platform functionality. For analytics and functional cookies, you may adjust your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may affect the availability of some features on the 867bd platform.

867bd does not use third-party advertising cookies or behavioural tracking cookies for the purposes of targeted advertising on external websites.

867bd retains personal data for the periods set out below. Retention periods are determined by the purposes for which the data is held and by applicable legal requirements.

• Active account data: Retained for the full duration of your account and for a minimum of five (5) years following account closure, to comply with anti-money-laundering and financial record-keeping obligations.
• KYC documents: Retained for a minimum of five (5) years from the date of account closure or the date of the last transaction, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an unresolved dispute or legal matter.
• Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain subscribed and for twelve (12) months following withdrawal of consent, to document the history of your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

867bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, disclosure, or destruction.

• SSL/TLS encryption: All data transmitted between your device and the 867bd platform is encrypted using Transport Layer Security (TLS), ensuring that your account credentials, personal details, and financial information cannot be intercepted in transit.
• Encrypted data storage: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form on secure servers with restricted access.
• Access controls: Access to personal data is restricted to 867bd staff and authorised service partners on a strict need-to-know basis. All personnel with access to personal data are subject to confidentiality obligations.
• Fraud monitoring: 867bd operates automated and manual fraud monitoring systems that detect unusual account activity, multiple account attempts, and suspicious login patterns in real time.
• Regular security reviews: 867bd conducts periodic reviews of its data security practices to identify and remediate vulnerabilities.

Subject to applicable law, you have the following rights in respect of the personal data 867bd holds about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line Privacy / Data Request and include your registered account username and a description of your request.

• Right of access: You may request a copy of the personal data 867bd holds about you and information about how it is being used.
• Right to rectification: If any of the personal data 867bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances — for example, where data is no longer necessary for the purposes for which it was collected — you may request that 867bd delete your personal data. This right is subject to 867bd's legal retention obligations and may not apply where data must be retained for regulatory or fraud prevention purposes.
• Right to restrict processing: You may request that 867bd restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contractual basis, you may request that 867bd provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where 867bd processes your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing of your personal data where 867bd relies on legitimate interests as the legal basis, unless 867bd can demonstrate compelling legitimate grounds that override your interests.

867bd aims to respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be informed of the extension and the reasons for it.

The 867bd platform is strictly intended for adults aged 21 years and above. 867bd does not knowingly collect personal data from anyone under the age of 21.

All accounts are subject to age verification at registration. If 867bd discovers that an account has been created by or on behalf of a person under the age of 21, that account will be immediately suspended, all personal data associated with the account will be reviewed, and any deposits will be returned to the source payment method where technically possible.

If you are a parent or guardian and believe that a person under 21 in your care has created an 867bd account, please contact us immediately at [email protected] with the subject line Underage Account Report. We will investigate and take appropriate action promptly.

867bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, 867bd will display a prominent notice on the platform for at least 14 days before the updated policy takes effect. For significant changes that affect your rights, 867bd may also notify registered players directly by email.

The effective date at the top of this page always reflects when the current version was last revised. We encourage you to review this page periodically. Your continued use of the 867bd platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 867bd handles your personal data, please get in touch with our support team using the details below. All privacy correspondence is handled in English and treated with strict confidentiality.

When contacting us about a data request, please include your registered account username and a clear, specific description of your request or concern. This will help our team locate your records and provide an accurate, timely response.